If you decide to cancel/modify your order for hand made paintings and handicrafts please inform us within 24 hrs of placing the order. Send us an email with the Order ID mentioned on website to firstname.lastname@example.org. For flowers, cakes, sweets and personalized and customized gift items which we start processing immediately after getting the request cancellation or modification is not possible. For cancelled orders, your entire order amount will be refunded within 5 business days of us receiving the cancellation request. The order amount will be refunded to the payment mode / account that was originally used by you when placing the order. We shall confirm by email that we have processed your refund. However, it may take the respective banks up to 7-10 business days to process the refund and credit the amount to you; please get in touch with your bank directly in case of any delays after receiving our emailed confirmation.
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